All classrooms should be reserved through the Registrar’s Office. All rooms reserved for events should be reserved by Scheduling and Event Services. Once you’ve reserved a room, the Classroom/Audiovisual Technology Support (KIT-CATS) group provides:

  • Audiovisual event support
  • Training on the use of classroom equipment
  • Lecture capture support
  • Videoconferencing and related technologies
  • General consulting for upgrades/installation of audiovisual equipment

How to Make a Request

Please make requests through the classroom support request form or event request form. Project, lecture capture, training, software, and technical help requests can be made by emailing Please check our pricing page for more details.

You must submit your request via the forms below at least ten business days in advance of your event or class. We will try to accommodate last-minute service requests, assuming we have the staff and equipment available, but please be advised that a 25% surcharge ($50 minimum) will be applied to the final quote. We cannot accept requests within 24 hours of the event/class.

Additional Information

For events with multi-room set-ups, we reserve the right to charge a set up fee of $50 per room as it may require more than one technician to complete in the allotted time. 

If KIT-CATS is unavailable, we can arrange for an AV vendor to support your event. This is also charged at a 20% premium ($50 minimum), in addition to the vendor charge.

There is no charge for AV equipment for academic courses with confirmed room assignments in any of the General Pool classrooms during regular business hours M-F, 8AM – 8PM, Saturday 8AM-12PM. Support beyond those hours are subject to charge and must be arranged in advance (weekends are charged a 4 hour minimum).

Cancellation Policy: Cancellations for event support must be made two business days prior to the event, to avoid any equipment charges or cancellations fees. A $50 cancellation fee will be made for any cancellation made beyond that point. Cancellations for day of the event are considered a no show and include all equipment/tech fees, plus the $50 penalty.